Privacy Policy
Effective Date: January 1, 2026
At Cleanson, your privacy is important to us. This policy explains in simple language how we collect, use, and protect your information as a small local cleaning services business based in Ontario.
1. Information We Collect
We only collect the basics needed to provide our services. This includes your name, phone number, email address, and home or business address. We also keep notes on your service preferences and specific cleaning instructions to ensure you get the best results.
2. How We Use It
Information may be collected through social media platforms such as Facebook and Instagram when you contact us for services. We use your information to schedule cleans, respond to your questions, and improve our services. From time to time, we may send you a friendly update or a special offer about Cleanson, but you can opt out of these at any time. We may also collect photos of furniture, carpets, or areas submitted voluntarily by customers for the purpose of providing accurate service quotes.
3. Sharing Your Data
We do not sell your personal data. We only share it with trusted partners who help us run our business—such as scheduling software or payment processors—and only when it is necessary for our services.
4. Storage and Security
We take your privacy seriously. All personal information we collect is stored securely in Canada, and we use standard precautions to keep your information safe from unauthorized access.
5. Cookies and Analytics
Our website uses basic cookies and analytics to see how visitors interact with our page. This helps us ensure everything is working correctly and makes the site easier for our customers to use.
6. Your Rights
You are in control of your data. You can contact Cleanson anytime to access your information, update your details, or request that your information be deleted from our records.
7. Contact Us
If you have any questions about this policy, please reach out to us at cleanson.info@gmail.com or by phone at +1 289-933-9724.