Services
What cleaning services do you offer?
CLEANSON offers carpet cleaning, upholstery cleaning, mattress cleaning, house cleaning, deep cleaning, move-in / move-out cleaning, post-construction cleaning and commercial cleaning.
How do I know which service I need?
If you are not sure, send photos and describe the goal. We can point you to the best-fit service.
Can you combine services?
Yes. Carpet cleaning, upholstery cleaning and house cleaning can often be combined in one quote if the scope is clear.
Pricing
How do you price jobs?
Pricing depends on service type, size, condition, access and extra details.
Do photos help with pricing?
Yes. Photos are strongly recommended because they help us quote the real scope.
Can the price change after arrival?
If the real condition or requested scope is very different from what was described, the quote may need to be adjusted before work begins.
Preparation
Should I move furniture before carpet cleaning?
Heavy furniture is generally cleaned around unless moving it has been clearly included in the quoted scope.
What should I do before house cleaning?
Clear personal items and make key surfaces accessible so the cleaning time goes into cleaning, not sorting.
Should I send photos before booking?
Yes. Photos make the quote faster and more accurate.
Drying Time
How long does carpet take to dry?
Drying time depends on carpet type, airflow, humidity and cleaning method.
How long does upholstery take to dry?
Drying time depends on fabric type, airflow and how much moisture the material holds.
Service Areas
Where do you work?
CLEANSON serves Niagara Region and Hamilton, including Niagara Falls, St. Catharines, Hamilton, Welland, Fort Erie, Thorold, Niagara-on-the-Lake and Grimsby.
What if I am near one of those cities?
Send your city and postal code and we will confirm availability.
Commercial Cleaning
Do you clean offices and business spaces?
Yes. Commercial cleaning scopes can be built for offices, shops and other business spaces.
Can commercial work be done after hours?
It depends on the schedule and scope. Send details and we can discuss timing.